2020 Colac Otway Shire Community Satisfaction Survey
January 22, 2019

Colac Otway Shire Council would like to inform residents that from 30 January 2020, for the period of up to three weeks, your household may receive a call from an independent market research agency, National Field Services.

National Field Services have been commissioned to conduct a community satisfaction survey on behalf of Council. Similar surveys will be undertaken across Victorian councils in the coming months. The survey has been designed to assess the performance of the Colac Otway Shire Council across a range of measures to identify ways to provide improvement or more effective service delivery to residents.

We appreciate you taking the time to assist us with your valuable feedback.

Please be assured that your details and individual responses are confidential, only overall results are shared with the Colac Otway Shire Council.

If you have any questions, please don’t hesitate to contact Colac Otway Shire Council on (03) 5232 9400.


COSCouncil Enquiries

(03) 5232 9400    This email address is being protected from spambots. You need JavaScript enabled to view it.

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